Case Study

City of Pittsburgh, PA
Managed Competition for Fleet Maintenance and Animal Control

For the City of Pittsburgh, PFM served as independent advisor in establishing managed competition processes through which City unionized employees and private firms competed in open request for proposal (RFP) processes for operation of functions including Fleet Maintenance, Animal Control, and Solid Waste Collection services. Based on sound quantitative and service-level analysis, the City selected a private firm for Fleet Maintenance services, with savings estimated to exceed $1.4 million a year, while City employees won the award for Animal Control services, with a proposal to save over $50,000 the first year, and almost $500,000 over six years through a plan to redesign existing operations.